Refunds and Returns

If for any reason you are not entirely satisfied with any item test purchased then please return the unused test kit back to us in the provided pre-paid envelope.


Once received we will refund you the full amount minus the cost of postage.


If the kit is damaged or returned to us in an unusable state, the price of the kit will also be deducted from the refund. 



All of our tests are carried out to the highest standards in an NHS accredited laboratory

Your data belongs to you and we take it very seriously to ensure you have complete control of it